Welcome to Home Cooking Kulambu Kadai. By placing an order with us, you agree to the following terms and conditions:
1. Ordering and Payments
Orders can be placed through our website, via phone (+91 9941436636 / +91 8072191767), or online platforms like Zomato, Swiggy, and Cookr. Payments can be made via UPI, credit/debit cards, COD, or through the payment options available on Zomato, Swiggy, and Cookr.
2. Cancellation and Refunds
Website and direct orders can be canceled within 5 minutes of placement by contacting us.
For orders placed via Zomato, Swiggy, or Cookr, cancellations and refunds are subject to the respective platform’s policies.
No refunds will be provided for food that is already prepared and dispatched.
3. Delivery and Takeaway
We operate on a takeaway-only and online order basis; no dining options are available.
Delivery for website or phone orders is managed by our team, while Zomato, Swiggy, and Cookr deliveries are handled by their respective delivery partners.
Delays due to external factors, including traffic or platform logistics, are not our responsibility.
4. Website and Online Platform Orders
Orders placed through our website are confirmed via email or SMS.
Zomato, Swiggy, and Cookr orders are confirmed directly through their apps, and any issues must be addressed with the respective platform.
5. Food Quality and Consumption
We ensure all dishes are prepared with fresh, high-quality ingredients.
Food must be consumed within the recommended time frame mentioned on the packaging.
Home Cooking Kulambu Kadai is not responsible for food spoilage caused by improper storage or delayed consumption.
6. Allergies and Special Requests
Customers are responsible for informing us of any allergies or dietary restrictions at the time of placing the order.
While we take care to avoid cross-contamination, we cannot guarantee allergen-free food.
7. Pricing and Availability
All prices listed are subject to change without prior notice.
Menu items are subject to availability and may be substituted or removed without notice.
8. Contact and Support
For website or direct orders, please contact us at homecooking.kulambukadai@gmail.com or call +919941436636 / +91 8072191767. For Zomato, Swiggy, or Cookr orders, please reach out to their respective customer support teams for assistance.
9. Changes to Terms and Conditions
Home Cooking Kulambu Kadai reserves the right to update or modify these terms and conditions at any time without prior notice.
By placing an order, you acknowledge and agree to abide by these terms and conditions. Thank you for choosing Home Cooking Kulambu Kadai!